Exchange and Return Policy:-
- If there is no manufacturer defect and the product is functioning properly, yet you still wish to exchange a product, you must notify us within 2 days of receiving the product.
- You can exchange the product with a new product in the same category or receive store credit.
Non-Returnable Products:-
Customers are requested to check their products properly when its delivered to them after 2 days we will not accept any exchange or returns.
We ship our products to our customers in perfect conditions; however, if the products mentioned above are damaged during the shipment process, we may accept returns and exchange with same product.
You can mail the product you wish to return or exchange to the following address:
394 Green Wrythe Lane Carshalton,
SM5 1JF, United Kingdom.
before you send back to us please contact us at sales@vapeorizer.co.uk