The rules on the processing of personal data are set out in the General Data Protection Regulation (the “GDPR”).


Data controller- A controller determines the purposes and means of processing personal data.

Data processor- A processor is responsible for processing personal data on behalf of a controller.

Data subject – Natural person

Categories of data: Personal data and special categories of personal data

Personal data- The GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier (as explained in Article 6 of GDPR). For example name, passport number, home address, or private email address. Online identifiers include IP addresses and cookies.

Special categories personal data -The GDPR refers to sensitive personal data as ‘special categories of personal data’ (as explained in Article 9 of GDPR). The special categories specifically include genetic data and biometric data where processed to uniquely identify an individual. Other examples include racial and ethnic origin, sexual orientation, health data, trade union membership, political opinions, religious or philosophical beliefs.

Processing – means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Third party- means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

Vapeorizer is classified as the data controller. This means we decide how your personal data is processed and for what purposes. Our contact details are: 394 Green Wrythe Lane Carshalton, SM5 1JF, United Kingdom.

The purpose(s) of processing your personal data:-

We use your personal data for the following purposes:

To process your sales order

To Track Invoices & Payments

Notification of new products and/or services.

The categories of personal data concerned:-

With reference to the categories of personal data described in the definitions section, we process the following categories of your data:

Personal data including Name, Address, Telephone Number(s), Email Address and correspondence History.

Special categories of data Payment Records.

We have obtained your personal data from direct communication with yourself.

Our lawful basis for processing your general personal data:-

Consent – you have consented when placing an order online or at our retail premises

Processing for the performance of a contract – to complete your sales order

Processing for compliance with a legal obligation – details requested and kept of age.

More information on lawful processing can be found on the ICO website.

Sharing your personal data:-

Your personal data will be treated as strictly confidential and will be shared only with employees of  Vapeorizer

How long do we keep your personal data?

We keep your personal data for no longer than reasonably necessary and we only retain your data for the following purposes and use the following criteria to determine how long to retain your personal data:-

You remain a customer of  Vapeorizer

Until you request your removal from our mailing list.

Providing us with your personal data:-

We require your personal data as it is a requirement necessary to enter into a contract.

Your rights and your personal data:-

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:

The right to request a copy of the personal data which we hold about you;

The right to request that we correct any personal data if it is found to be inaccurate or out of date;

The right to request your personal data is erased where it is no longer necessary to retain such data;

The right to withdraw your consent to the processing at any time, WHERE CONSENT WAS YOUR LAWFUL BASIS FOR PROCESSING THE DATA;

The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable i.e. where the processing is based on consent or is necessary for the performance of a contract with the data subject and where the data controller processes the data by automated means);

The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;

The right to object to the processing of personal data, (where applicable i.e. where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics).

Transfer of Data Abroad:-

We do not transfer personal data outside the UK.

Automated Decision Making:-

From time to time we will use your data to inform you of new products and services based on criteria such as recent website activity, recent orders placed and lack of activity.

Further processing:-

If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions.

Changes to our privacy policy:-

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

How to make a complaint:-

To exercise all relevant rights, queries, or complaints please in the first instance contact us by email:

We may collect the following information:


Contact information including email address

Address Details

Other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect.

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